We offer pan-India free shipping on all orders above ₹1499
Typically, orders take 4-8 working days after dispatch from New Delhi to reach anywhere in India.
A COD charge of ₹65/- will be levied on all Cash-on-Delivery orders.
Prepaid orders get dispatched faster. In case of overbooking due to COVID lockdowns/festive sale, prepaid orders will be given preference.
All COD orders require an OTP confirmation within 24 hours of checkout to begin processing.
In some cases, it might take more time, due to local restrictions and during festive sale periods.
We offer gift wrap at an additional cost. In this case, we wrap the product in a gift wrap and send it in our regular package.
Once you place an order with us, you will receive an email confirming your order details. On dispatch, a tracking link will be shared to you for the shipping status of your order. Please check your junk mail for hello@livingwaters.co.in, in case you are unable to find our communiques.
We work with multiple reputed courier partners, to ensure a smooth delivery experience.
Exchange or returns are only available for products delivered damaged during delivery. Read our refunds policy for more information.
In case of cancellation requests before dispatch, we deduct a restocking fees from the order value. Orders once dispatched cannot be cancelled.
We ensure clean and sanitized packaging for all orders, keeping in mind all local regulations and COVID restrictions.
